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Ascention to integrate Ping Identity into Citizen360 for government agencies

By Reporter
13 January 2022 | 1 minute read

Ping Identity announced that it has appointed Sydney-based clean data specialist Ascention as a new value-added reseller and managed service provider in Australia.

The appointment will enable Ping Identity to expand its regional footprint to meet the growing demand for passwordless identity security solutions and services among large enterprise and public sector agencies.

At the same time, it will further expand Ping Identity’s presence in Australia by expanding its channel and enabling it to reach new touchpoints with Ascention’s strong foothold in federal government agencies. Ping Identity’s public sector customers already include the Queensland Department of Education and Service New South Wales.


Ascention aims to integrate the Ping Identity zero trust, passwordless identity-defined security solution with its Citizen360 which offers government agencies a unified view of all citizen touchpoints with all the services involved in citizen relationships. This unified view is created by aggregating the data an agency captures about its citizens and their interactions, across multiple channels and from different data sources.

According to Dan Cox, CEO at Ascention, working with the federal government to build the Citizen360 application required an identity security solution able to provide a more personalised, streamlined user experience.

“We are the market leaders in clean data and were looking to complement our existing portfolio of solutions with a market leader in identity management and to integrate that vendor solution into our flagship Citizen360 solution."


"We were impressed with Ping Identity’s credentials as a Gartner Magic Quadrant Leader as well as its passwordless and consent out of the box functionality and its ability to incorporate biometrics."

"Ping Identity was a perfect fit as it integrates with TIBCO with whom we have an existing partnership to support unlocking the value of our client’s data assets," Cox said.

Ascention’s reputation has been built on driving quality outcome-based solutions for its clients’ complex projects through knowledge and delivery in data governance, data management and shared data assets. The company will resell Ping Identity as part of its data management solution in a multi-SaaS tenanted offering.

Ascention has an incredible track record in working with customers to ensure data is actionable and can support their organisational governance and risk requirements, according to Robert Cipriani, APAC Channel Alliances manager at Ping Identity.

“We always aim to select expert partners who can deliver customer success.

We look forward to supporting our joint customers to enable them to derive profitable outcomes from clean data and are pleased to strengthen our growing presence in Australia with the addition of Ascention to our regional partner network,” Cipriani said. 

In addition to targeting the public sector, Ascention will also work with Ping Identity to target a range of vertical markets including aged care, law enforcement, higher education and emergency response.

Ping Identity is aiming to provide Ascention with sales training, certification programs and marketing resources. The company will also benefit from access to Ping Identity’s partner portal which delivers support in sales readiness, channel enablement and technical training that can be accessed at anytime from anywhere. 

“In Ping Identity, we found an organisation that will integrate the power of its identity valuation power into our offering moving into 2022 and deliver the promise of secure digital technology and customer empowerment. We look forward to building a mutually beneficial business relationship in the years ahead,” Cox concluded.

 [Related: CyberRes launches immersive cyber threat experience for security executives]


Ascention to integrate Ping Identity into Citizen360 for government agencies
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